Medical Conditions

Dear IPAM Families,

📢 We’re excited to introduce Sky, our new virtual AI telephone assistant! 🤖💙

Intown Pediatrics has updated our telephone system to make it easier and more convenient for you to reach the right person and take care of routine requests.

Sky can now assist with several common needs, including scheduling appointments, medication refills, referrals, and medical records.

📞 When You Call Intown Pediatrics

If you are calling from a hospital or another physician’s office: 👉 Press 1

🤖 To Speak with Sky & Handle Routine Requests: 👉 Press 2

Sky can help you:

• 📅 Schedule an appointment
• 🔄 Change or reschedule an appointment
• ❌ Cancel an appointment
• 💊 Request a medication refill
• 📋 Request or check on a referral
• 🗂️ Request or check on medical records